Pyradigm Consulting Terms & Conditions

Payment Policy: Course fees must be paid in advance of the course start date via PayPal or Visa, MasterCard or American Express credit card payment (all via PayPal system). Prepayment is required from all students from outside Canada. Pricing, registration terms, and conditions are subject to change without notice. For credit card users, charges will be in the currency of the country where the class takes place and will be converted by your credit card company; Pyradigm Consulting is not responsible for fluctuations due to exchange rates.

If a non-refundable deposit option applies and is paid to hold place in training, full course fee must be paid 20 business days prior to training course commencement.

Pyradigm Consulting reserves the right to change pricing, registration terms, and conditions, to make changes to any of our products or programs described on this web site, or to change a course location or cancel a course at any time without notice or liability. Pyradigm Consulting's sole liability will be limited to the refunding of any fees paid in respect of the course and Pyradigm Consulting shall not be responsible for any incidental or consequential loss arising whatsoever. Pyradigm Consulting will endeavor to give enrollees as much advance notice as possible of any change to their enrollment. Unless otherwise agreed in writing, any terms or conditions specified on or referenced within an ordering document shall have no force or effect, and in no event shall Pyradigm Consulting's performance of services or provision of products constitute acceptance of any such terms or conditions.

Some courses and training programs feature highly interactive lab and classroom work that requires frequent collaboration with other class members best suited to telephone communication. Course audio may be delivered via telephone during these lab and classroom collaboration hours. To reduce unexpected charges, be aware of your individual cell phone plans and minutes allowed. Phone service provider charges will not be paid by Pyradigm Consulting.

Classroom Learning Registration Information
Classroom Learning Course Tuition: Tuition covers all course materials, refreshments, and your Certificate of Completion. Parking expenses you may incur are not included.

Course Locations: For Classroom Learning courses, please contact us at 780-655-5160 regarding specific training locations. Because we have multiple locations in larger cities, always double-check your confirmation letter for the exact course location.

Hotel Accommodations: Please identify yourself as a Pyradigm Consulting participant in order to qualify for the special rate at our preferred hotels. Rates are subject to change at the discretion of the hotel.

Course Schedule: Standard Classroom Learning courses begin at 8:30 a.m. and conclude by 5:00 p.m. each day. However, please note Boot Camps have extended hours and often run well into the evening. Inquire for specific details.

Attendance policy:
Pyradigm Consulting-Delivered Course Registrations: If you are unable to attend your scheduled training class, please email [email protected] and then call 780-655-5160. We require 16 calendar days’ notice to reschedule or to cancel any registration (and receive refund for pre-payment). Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.
Enrollments must be rescheduled within six months of the cancel date or funds on

Cancellation/Rescheduling by participant:
Students will receive a refund only if Pyradigm Consulting receives a notice of cancellation more than 15 full calendar days (not including the class/exam start date) before the class/exam start date.
Students may only reschedule a class/exam to a later date if Pyradigm Consulting receives a notice of reschedule more than 15 full calendar days (not including the class/exam start date) before the class/exam start date.
If a student does not attend a scheduled session, there will be no refund or reschedule given. Payment is forfeited.
Student substitutions are allowed, but we must be notified via email to [email protected] no less 15 calendar days before the start of the class (not including the class/exam start date) for Classroom deliveries

100% Guarantee - Pyradigm Consulting believes that we offer the best possible training. If upon completion of the first day of training you are not satisfied with the course and wish to withdraw for this reason, (i) notify the instructor, (ii) return all course materials, and (iii) contact the Cancellation Department (as above) by the close of business in order to receive a 100% refund or to apply the money to other future training. This guarantee will only apply if student completes the first full day of class and has signed the class roster. All training materials must remain with the instructor at the time of withdrawal.

On-Site Information
Cancellation Policy: If the customer cancels or reschedules a course within thirty (30) business days of the scheduled start date, Customer will be charged 50% of the Base Course Fee. If cancellation or reschedule occurs within fifteen (15) business days of the start date, Customer will be charged 75% of the Base Course Fee. Any such fee charged will not be applied to the price of any rescheduled courses.